Found Money: Why Your Contact Database is a Valuable Asset (and How to Get More Value Out of It)

Your agency's list of clients and prospects is a valuable business asset. And like any asset, the more you invest in it, the more valuable it becomes. Here are four ways to get more new business value from your agency’s list of contacts.

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Your Story, Your Narrative and Their Impact on Agency New Business

There’s a difference between your agency’s story and your agency’s narrative. Many agencies overlook this – and it can have catastrophic consequences on agency business development. Here’s how to ensure your marketing message is having the right impact.

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5 Ways You’re Not Controlling the Pitch (and How to Change That)

When a marketer shops for agency services, it’s embarking on a journey. And at each step you have the opportunity, perhaps more than you realize, to exert some control over the journey and affect the outcome (ideally in your favor to win the business). 

Each buyer’s journey is unique but here are five common situations in which I see agencies relinquishing control when they should be asserting it.

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Three Ways to Turn Your Agency’s Pitch into a Winning Pitch

Good ideas badly presented put you at risk of losing the pitch but a good story can make your agency’s pitch irresistible. Here are 3 essential storylines to win agency new business.

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Measuring Agency Business Development Effectiveness

Agency business development success is often measured by revenue. And of course that’s a good qualitative measure—did you make your numbers or didn’t you?


But a lot goes into a successful new business operation, both quantitative and qualitative. Wouldn’t it be great to have a scorecard that objectively measures where you are today and keeps you accountable for the improvement you want to see? Here’s one way to start:

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How to Win New Business by Playing to Your Strengths

I help my clients design agency business development strategies built around their strengths, not in conflict with them. You can too. The 1st step: discover your strengths profile. Are you a Hunter, Communicator, Thinker or Promoter?

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“Dos and Don’ts” of Writing the Perfect Pitch for Your Agency

Whether proactive outreach plays a large role in your agency’s new business strategy or a minor one, you will undoubtedly be called on at some point to make a short, compelling pitch to someone who’s busy and not predisposed to interruption. Here are some dos and don’ts to put you on the right track towards making it worthy of their attention.

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This Year, Abandon Your Agency’s Annual New Business Plan

Creating your annual plan for agency business development is exciting! An exercise fueled by possibility and healthy ambition. It’s also time-consuming and requires a lot of work so it’s in your best interest to create a plan you can stick with. Here’s how.

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The Essentials of Leadership in Your Agency’s New Business Process

Agencies over-rely on prospecting for short-term leads and entering competitive pitches. This comes at the expense of other points along the buying cycle that offer a chance to build stronger relationships with prospects. How to better lead through your agency’s new business buying cycle.

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3 Business Development Activities Your Agency Has No Excuse Not to Do

Need to infuse life into your agency’s new business pipeline? You know decisive action is required but starting is hard (especially if you’ve neglected biz dev for awhile). Here are three business development tactics you simply have no excuse not to make time for and which will serve you well when you need to fill the pipeline quickly.

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